This section describes the skills and knowledge and their level required for this unit

Required skills

apply safe workplace practices and procedures

communicate in a clear and concise manner

communicate using appropriate channels and communication modes

identify and comply with applicable legal and procedural requirements including licensing requirements relevant to information gathering activities

identify faults and determine appropriate repair or replacement action

interpret and follow instructions and procedures

maintain inventory of equipment and consumables

measure and calculate consumption and servicing requirements

operate a range of information gathering equipment

organise equipment and resource requirements

read and interpret basic technical information

record report and document information which may be used as evidence

relate to people from a range of social cultural and ethnic backgrounds and of varying physical and mental abilities

risk assessment

solve routine problems

use and interpret maps and street directories

Required knowledge

applicable licensing and legal requirements relevant to investigative operations

common and complex equipment faults

configuration and operation of information gathering equipment used from a vehicle

interviewing reviewing and debriefing processes

legal implications relating to use of ancillary equipment for listening tracking observation record keeping associated with note taking

observation and monitoring techniques

operational functions of a range of investigative equipment

preoperational checking functions and procedures

principles of effective communication including interpersonal techniques

procedures for gathering information by factual investigation or surveillance

reporting and documentation requirements

requirements for the securing and storage of information gathering equipment and consumables

routine maintenance procedures for investigative equipment

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of

selecting information gathering equipment appropriate to the investigative operation based on information gathered and a review of client and assignment instructions

carrying out preoperational checks and identifying and reporting faulty malfunctioning or damaged equipment for repair or replacement

safely and effectively operating a range of information gathering equipment in compliance with applicable legislative and licensing requirements

Cleaning maintaining and storing information gathering equipment and completing and maintaining associated records and documentation

Context of and specific resources for assessment

Context of assessment includes

a setting in the workplace or environment that simulates the conditions of performance described in the elements performance criteria and range statement

Resource implications for assessment include

access to a registered provider of assessment services

access to a suitable venue and equipment

access to plain English version of relevant statutes and procedures

assessment instruments including personal planner and assessment record book

work schedules organisational policies and duty statements

Reasonable adjustments must be made to assessment processes where required for people with disabilities This could include access to modified equipment and other physical resources and the provision of appropriate assessment support

Method of assessment

This unit of competency should be assessed using questioning of underpinning knowledge and skills

Guidance information for assessment

Assessment processes and techniques must be culturally appropriate and suitable to the language literacy and numeracy capacity of the candidate and the competency being assessed In all cases where practical assessment is used it should be combined with targeted questioning to assess the underpinning knowledge

Oral questioning or written assessment may be used to assess underpinning knowledge In assessment situations where the candidate is offered a choice between oral questioning and written assessment questions are to be identical

Supplementary evidence may be obtained from relevant authenticated correspondence from existing supervisors team leaders or specialist training staff

Assignment instructions may include:

Information gathering activitiesmay include:

Equipment for information gathering may include:

Legislative requirementsmay relate to:

Sourcesof information gathering equipmentmay include:

Routine pre-operational checksmay include:

Manufacturer's instructionsmay be found in:

Occupational Health and Safety (OHS) issues may relate to:

Documentationmay include: